What data is collected when you use ixbet game, why it is collected, and how it is kept secure — everything is explained clearly here.
Summary: ixbet game never sells your data. It is used solely to improve our services and meet legal obligations.
This Privacy Policy ("Policy") applies to all services offered on the ixbet game platform — including the website, mobile application, and any associated digital services. ixbet game is fully committed to protecting the privacy of its users.
Whether you are registering on ixbet game, using the platform, or getting in touch with us — this policy ensures your data is protected at every step. It is the user's responsibility to read and understand this policy. Continued use of the ixbet game platform will be considered as acceptance of these terms.
This policy is primarily designed with users in Bangladesh in mind. International data protection standards are followed.
Ixbet game collects different types of information in different situations. The details are outlined below:
Information collected at registration:
Information collected automatically during use:
Information collected during KYC verification:
Ixbet game collects each piece of information for a specific reason — nothing is gathered without purpose. The main reasons are:
Your data follows a defined flow within ixbet game. Security and privacy are ensured at every stage:
Data is collected through registration, login, transactions, and platform usage.
Secured with SSL 256-bit encryption as soon as it is collected.
Stored on secure servers accessible only to authorized personnel.
For specific purposes, using defined authorized categories only.
Permanently deleted after the specified retention period or upon your request.
Ixbet game uses automated decision-making solely for fraud detection. All significant account-related decisions always include human review.
Ixbet game uses multiple layers of technical safeguards to keep your data secure:
In the event of a security breach, affected users will be notified within 72 hours in accordance with European GDPR standards.
Ixbet game uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.
| Cookie Type | Purpose | Duration | Can it be cancelled? |
|---|---|---|---|
| Necessary | Maintains login session and security | At end of session | No (required) |
| Preferences | Remembers language preferences and settings | 1 Year | Yes |
| Analytics | Generates site usage statistics | 6 Months | Yes |
| Performance | Improves page loading speed | 3 Months | Yes |
You can disable cookies at any time through your browser settings. However, disabling necessary cookies may cause some features to not function properly.
Ixbet game does not retain any data longer than necessary. The retention period for each type of data is outlined below:
You may request deletion of any data beyond what is required by legal obligations. To submit a request, support@ixbetgame.net Contact us by email.
Ixbet game gives users full control over their personal data:
Ixbet game strictly does not collect or store data from anyone under the age of 18. If a parent or legal guardian discovers that their child has registered on ixbet game, please contact support immediately. Such accounts will be closed as soon as possible and all collected data will be permanently deleted.
Ixbet game collects date of birth at registration for age verification, and may request additional identity documents in cases of suspicion.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to ixbet game's dedicated Privacy Team:
When a request is made to delete or correct information, a confirmation email will be sent and the action will be completed within 30 days.
Privacy is not just a promise — it guides every technical and operational decision we make.
If a match is cancelled or abandoned mid-way, ixbet game settles bets according to specific rules. As a general rule — if the match is cancelled before it starts, the full stake is refunded. If cancelled after the match has begun, bets are settled based on the official result if one can be declared under competition rules (e.g., the Duckworth-Lewis method in cricket). For live betting, if a specific event (such as runs off the next ball) has already been completed, the outcome of that bet stands. If a result cannot be determined for any reason, all bets are voided and stakes are refunded. For detailed rules, Terms & Conditions details can be found on the page.
KYC (Know Your Customer) verification on ixbet game is completed in three steps. First, log in to your account and go to "My Profile" or the "Verification" section. Step one is identity verification — upload clear photos of the front and back of your National ID (NID) or passport. The images must be sharp and show all four corners. Step two is address verification — provide a utility bill (electricity/gas), bank statement, or any official government document issued within the last 3 months that shows your name and address. Step three is payment method verification — confirm that the mobile banking number used for your deposit is registered in your name. Verification is typically completed within 24 hours. Once approved, you will receive a confirmation email and unlimited withdrawal access will be activated.